ASA Technical (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://asa-technical.com/ and contact us for our electrical services.
Please read this privacy policy carefully. By using our Site and services, you consent to the practices described herein.
- Information We Collect
We may collect information about you in a variety of ways.
a) Information You Voluntarily Provide to Us:
· Contact Information: When you fill out a contact form, request a quote, or schedule a service, we collect your name, email address, phone number, and property address.
· Service Details: Information you provide about the electrical service you need (e.g., “flickering lights in kitchen,” “panel upgrade,” “annual maintenance contract”).
· Communication Records: Records and copies of your correspondence with us, including emails and phone calls.
· Payment Information: If you make a payment online, our payment processor (e.g., Stripe, PayPal) collects your financial information. We do not store full credit card numbers on our servers.
b) Information We Collect Automatically: When you use our Site,we may automatically collect:
· Usage Data: Information about your interaction with our Site, such as your IP address, browser type, operating system, pages you viewed, the time spent on those pages, and the links you clicked.
· Device Information: Data about the device you use to access our Site.
· Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze Site traffic. You can control the use of cookies at the individual browser level.
c) Information From Third Parties: We may receive information about you from other sources,such as online review platforms (e.g., Google My Business) or directory services, which we may combine with information we already have.
- How We Use Your Information
We use the information we collect for the following purposes:
· To provide, schedule, and manage the electrical services you request.
· To communicate with you, including responding to your inquiries and sending you service-related updates (e.g., appointment confirmations, safety reminders).
· To process your transactions and send you invoices.
· To improve our Site, services, and marketing efforts.
· To send you promotional communications, with your consent where required by law, about services, offers, and news we think may interest you. You can opt-out of these communications at any time.
· To comply with legal obligations and protect our rights.
- How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share information with:
· Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., our scheduling software provider, payment processors, email marketing service). These parties are obligated to keep your information confidential.
· Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
· Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
· Access and Portability: To request access to or a copy of the personal information we hold about you.
· Correction: To request that we correct any inaccurate or incomplete information.
· Deletion: To request the deletion of your personal information.
· Opt-Out of Marketing: To unsubscribe from our marketing communications at any time by using the “unsubscribe” link in our emails or contacting us directly.
· Data Processing Objection: To object to our processing of your personal information.
To exercise any of these rights, please contact us.
- Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
- Cookies and Tracking Technologies
You can choose to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
- Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ASA TECHNICAL
KSA
0595910815